Clicking with customers
Entrepreneurs in the city are creatively marketing their stores and products on social networking sites With just a few clicks, it's like the world has opened up for these home-grown entrepreneurs. Over the past several months now, many of the popular boutiques and lifestyle stores and home-based businesses that retail everything from cakes and baby clothes to jewellery and knick-knacks have been actively engaging in social networking. They have created 'pages' on Facebook, a popular social networking site, to generate business and connect with customers from across the world. All the entrepreneurs – most of them women – who run these stores and businesses are univocal when they say that social media has now become an essential marketing tool, if used wisely. Not only is social media marketing inexpensive and easy-to-use, it saves time, gives visibility on a hitherto unimaginable scale (for instance, Facebook alone is said to have one billion users – a...