Top five branding "Don’ts"
Okay, the picture above (which is pinned to the notice board in our studio) is only meant to be a bit of fun, but I thought it might be useful to put down my top five "branding don'ts" to help those who are about to embark on a (re)branding journey. Although this may sound like a negative point from which to start, it is actually my intention to outline a number of key things to bear in mind whilst undertaking such an exercise. These should prove most beneficial in the long run. 1. Don’t think of a brand as just a logo Your brand encompasses everything from the way you answer the phone, to the quality of your offering, the tone of your communications, through to your customer’s perception of you in the marketplace. It’s a big thing. It’s all about personality. Get it right and everyone wants to be your friend – think Apple! 2. Don’t get bullied by ‘branding consultants’ On too many occasions I’ve met clients who have been left feeling battered and bruised by ‘experts’ ...